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GOGO Trolley Terms and Conditions

  • If you have booked online, ensure you bring a copy of your purchase confirmation email (either printed out or ready to be checked on a mobile device) as proof of booking.
  • A deposit of £50 for a standard trolley and £100 for a slumber truck is required at the point of hire. This is to cover loss of, or damage to, the trolley you have hired.
  • Deposit can only be paid by Card, we will not take cash.
  • If you have booked in advance for overnight hire, your trolley will be ready for collection at 8pm on Friday from GoGo Trolley’s base in the blue car park.
  • All slumber truck/weekend hire trollies must be returned to point of hire at 9am by Monday - additional time will be charged at £6 per half hour. All short-term hire trollies to be returned by 12.30pm on Monday.
  • A charge of £6 for the first 30 minutes plus £1 per every 5 minutes after will be deducted from your deposit until the trolley is returned.
  • Returned payments on you card might take 2-3 working days to be returned to your account.
  • All risks associated with the use of the trolley will be passed on to you immediately when it leaves GoGo Trolley’s possession and will not pass back to GoGo Trolley until the trolley has been returned to our possession.
  • The trolley is engineered to carry up to 300kg / 660lb / 47 stone. Do not overload.
  • If your trolley is lost or stolen, report it immediately to GoGo Trolley at their hire point in the festival blue car park. If the trolley is recovered at the end of the festival after a search of the site, you will receive a full refund of the deposit via bank transfer at the earliest opportunity. If the trolley is not recovered, no deposit refund will be issued.
  • If you fail to report a lost or stolen trolley and it is not returned by the end of the festival, it will be reported by GoGo Trolley as stolen and the hirer’s details will be given to the police. Your deposit will not be refunded.
  • The hirer has no right, title of interest in the trolley except that it is hired to the hirer.
  • GoGo Trolley reserves the right to cancel the booking/hire at any time.
  • By completing your purchase with GoGo Trolley, you acknowledge that you have read these Terms & Conditions and agree to be bound by its contents.

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